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Our Terms and 
Conditions

  • Confirmation text will be sent 24 hours prior to your appointment. Any cancellation or reschedules within 24 hours will incur 50% of the service fee or 100% for no show.

  • Parking - No onsite parking however, street parking is available. Please allow extra time to find a car park. Gaswork Plaza is a 10 minute walk away with 2 hours free parking. 

  • Late arrivals of 15 minutes or more will result in losing your booking and being charged 50% of service fee or 100% if no show. 

  • Makeup Appointments - Please arrive with no makeup on. If you have makeup on at arrival time this will leave us less time to complete makeup application as your appointment can not be extended. 

  • Hairstyling Appointments - Please arrive with your hair washed and completely dry as this is a dry hair styling appointment only. If you arrive with wet hair this will cut into your appointment time as your appointment can not be extended. 

  • Spray Tan Appointments - Exfoliate & shave 48 hours before appointment. Do not wear any moisturiser or deodorant before your appointment. Wear loose dark clothing.

  • Eyelash Appointments - Please arrive with no makeup on. Removal of makeup will take up lash application time as your appointment can not be extended. 

  • Eyebrow Lamination - Please be aware you are unable to wet your eyebrows for 24 hours following your appointment. During this time we ask you not to use saunas/spa or go to the gym as this will affect the results of your treatment. The first 24 hours following your appointment you are unable to touch your eyebrows so highly recommend you do not have any special events within this time.